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WhatsApp Broadcast Campaigns
Send promotional, transactional, and re-engagement campaigns to segmented contact lists. Track open rates, click-throughs, and replies in real time.
Indescape is a WhatsApp CRM and automation platform built for Indian businesses. Automate customer conversations, campaigns, support, payments, reminders, and sales workflows — all on WhatsApp. Zero markup on Meta charges. Starting at ₹1,999/month.
Built for Indian SMBs across
One platform for conversations, automation, campaigns, and commerce. No switching between tools.
Send promotional, transactional, and re-engagement campaigns to segmented contact lists. Track open rates, click-throughs, and replies in real time.
Drag-and-drop automation with conditions, delays, API webhooks, catalogue cards, and human handoff. Build once, run 24/7 without manual work.
Shared inbox for your team. Tag leads, assign conversations, add notes, and view the full customer timeline in one place.
Sync your product catalogue, take orders, generate GST-compliant PDF invoices (CGST/SGST/IGST), and collect Razorpay payments inside WhatsApp.
Native integrations with Shiprocket, Delhivery, Blue Dart, DTDC, and more. Share live tracking updates automatically at every shipping milestone.
Built-in consent management, STOP/START opt-out flows, AES-256-GCM encryption, and DPDP compliance endpoints — protecting customers and your business.
Whether you run a salon, a clinic, or a D2C brand — Indescape has ready-made flows for how your business actually operates.
Stop managing appointments manually. Let Indescape handle confirmations, reminders, and re-bookings 24/7.
Reduce no-shows and keep patients informed with DPDP-compliant automated WhatsApp communication.
Automate every customer touchpoint — from order placed to delivery done — on WhatsApp.
Take orders, share menus, send daily specials, and bring back repeat customers on WhatsApp.
Enrol students faster, reduce drop-offs, and keep parents and learners engaged throughout the course.
Qualify leads faster, schedule site visits, and nurture prospects through long sales cycles on WhatsApp.
Connect your WhatsApp Business number and start automating. Most setup is a one-time guided process.
Link your number via guided setup. Gets connected to Meta's WhatsApp Business API.
Upload contacts via CSV. Tag and segment by service, location, or purchase history.
Pick a ready-made template or build from scratch using the visual flow builder.
Monitor open rates, replies, and revenue attribution from a single dashboard.
Global tools like Wati and AiSensy charge a markup on every Meta conversation. Indescape doesn't — and it's designed for how Indian SMBs actually operate.
Wati, AiSensy, Interakt, and Gallabox all add a 20–40% platform margin on Meta's per-conversation fee. Indescape passes Meta's official rates at cost.
Pay in rupees via Razorpay. No dollar conversion risk. Native GST-compliant invoicing and direct integrations with Shiprocket, Delhivery, Blue Dart, and DTDC.
Your sales, support, operations, or marketing teams can build automations and run campaigns without writing code. The visual flow builder has templates for Indian business scenarios. Custom API integrations may require developer help.
India's DPDP Act requires explicit consent, opt-out controls, and data handling documentation. Indescape has all of this built in. Most competitors don't address DPDP at all.
See how each Indescape plan stacks up against the competition. Select a plan to compare.
| Feature | Indescape Starter | Wati Growth (~₹2,999) | AiSensy Basic (₹1,500) | Interakt Starter (~₹999/user) |
|---|---|---|---|---|
| Price (INR/month) | ₹1,999 | ~₹2,999+ | ₹1,500 | ₹999/user |
| Contacts included | 1,000 | ~ 1,000 | ~ 2,000 | ~ 500 |
| Markup on Meta charges | ✓ Zero markup | ✗ Platform surcharge | ✗ Platform surcharge | ✗ Platform surcharge |
| INR billing | ✓ Yes | ✗ USD-based | ✓ Yes | ✓ Yes |
| Broadcast campaigns | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Visual flow builder | ✓ 22+ step types | ~ Basic | ~ Basic | ✗ Not on Starter |
| Team inbox | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Staff logins | 1 login | ~ 1 agent | ~ 1 agent | ~ 1 user |
| DPDP Act compliance | ✓ Built-in | ✗ Not stated | ✗ Not stated | ✗ Not stated |
| WhatsApp Commerce | ✗ Not on Starter | ✗ No | ✗ No | ✗ No |
Pricing based on publicly available information as of April 2026. Verify current rates on each platform's website. Indescape is not affiliated with Wati, AiSensy, or Interakt.
No per-message markup. No hidden setup fees. All prices in INR + GST.
Starter
Intermediate
Advanced
All plans include a 7-day free trial. Meta charges passed at zero markup. GST registered? Input tax credit applies. Agency plans available — contact us.
Everything about Indescape, WhatsApp CRM pricing in India, and how we compare to Wati, AiSensy, and Interakt.
Indescape is a strong Wati alternative for Indian SMBs — zero markup on Meta per-conversation charges, INR pricing, native Razorpay and Shiprocket integrations, GST-compliant invoicing, and DPDP Act 2023 compliance. It is purpose-built for Indian service businesses like salons, clinics, and D2C brands, not a global product adapted for India.
Meta charges per 24-hour conversation window, not per message. India 2026 rates: marketing conversations ~₹0.80–1.00, utility conversations ₹0.30–0.40, authentication ₹0.25, service conversations ₹1.50. Most platforms (Wati, AiSensy, Interakt) add a 20–40% markup on top. Indescape charges zero markup — you pay exactly what Meta charges.
Indescape charges zero markup on Meta per-conversation fees; AiSensy adds a platform margin. Indescape includes WhatsApp Commerce with GST invoicing and native Indian shipping integrations that AiSensy doesn't offer natively. Indescape has automation templates specifically designed for salons, clinics, and D2C brands in India.
Indescape is designed for Indian salons and spas with pre-built automation flows for appointment booking confirmations, 2-hour pre-appointment reminders, post-visit feedback requests, and 30-day re-engagement sequences for lapsed customers — all running 24/7 without manual work.
Yes. Indescape lets clinics automate appointment confirmations, pre-visit reminders (24-hour and 2-hour), post-consultation follow-ups, and prescription reminders via WhatsApp. DPDP Act-compliant opt-in and opt-out management is built in for patient data protection, which is mandatory under Indian law.
D2C brands use Indescape to automate order confirmations, GST-compliant PDF invoices, live shipping tracking updates (via Shiprocket and Delhivery), delivery notifications, and post-purchase review requests. The commerce module enables direct WhatsApp checkout with Razorpay payment links.
No — this is Indescape's core differentiator. Wati, AiSensy, Interakt, and Gallabox all add a 20–40% platform margin on Meta's official per-conversation rates. Indescape passes Meta's rates at zero markup. Your messaging costs are exactly what Meta charges — nothing added.
Yes. Indescape has DPDP Act 2023 compliance built in — explicit opt-in consent management, STOP/START keyword opt-out flows, AES-256-GCM field encryption for customer PII, data retention controls, and compliance API endpoints. Most competitor platforms do not address DPDP compliance natively.
Starter ₹1,999/month (up to 1,000 contacts), Intermediate ₹4,499/month (up to 5,000 contacts), Advanced ₹6,999/month (unlimited contacts). All include WhatsApp CRM, automation flows, and campaigns. Meta per-conversation charges billed separately at zero markup. GST extra on all plans.
Yes. Every plan includes a 7-day free trial with no credit card required. A live demo account is also available at app.indescape.com to explore the full platform before signing up.
Yes. The Advanced plan includes a white-label partner portal where agencies can manage multiple client accounts, set their own pricing tiers, upload brand logos, and access a reseller dashboard. Designed for WhatsApp marketing agencies serving Indian SMB clients.
For core features — campaigns, flows, CRM inbox, and commerce — no developer is needed. Setup is guided and the flow builder is fully visual. Custom external API integrations may require developer assistance for advanced configurations.
Join Indian businesses using Indescape to save time, engage customers, and grow revenue — with zero markup on Meta charges.
7-day free trial · No credit card · Cancel anytime